Problems & fixes, Euphon Valorant
Real problems with private cheats and the fixes that worked, collected from our support requests. Pick a game or product, or search.
Launch & crashes
After entering the key in the loader I get Connection failed error or Cleaned message , cheat does not launch
This error usually means the loader cannot reach the authorization server. Try the following steps in order:
- Enable a VPN , Warp 1.1.1.1 is recommended (free, download at warp.cloudflare.com). Other VPN services may also work; try different servers.
- Synchronize Windows time: Settings → Date & Time → "Sync now".
- Run the loader as Administrator.
- If nothing helps, restart your PC and try again. In extreme cases, a Windows reinstall resolved the issue.
After entering the activation key the PC crashes with a blue screen of death (BSOD)
A BSOD when launching Euphon is most often caused by incorrect virtualization settings or a conflict with Kernel Isolation.
- Open "Core Isolation" in Windows Search and disable "Memory Integrity".
- Make sure Hyper-V is enabled: Win+R → optionalfeatures → check "Hyper-V Platform", click OK.
- Open CMD as Administrator (the title bar should say "Administrator") and run: bcdedit /set hypervisorlaunchtype auto
- Restart your PC and try again.
Loader is stuck on infinite loading after authorization , cheat does not inject
If the loader hangs after successful authorization and nothing happens:
- Make sure you launch the cheat before starting the Valorant game.
- Try enabling a VPN and restarting the loader.
- Synchronize Windows time: Settings → Date & Time → "Sync now".
- If the issue persists, contact support , the situation is escalated to the developer.
Features & setup
Cheat loaded but the INSERT menu does not appear or the overlay is not visible
The Euphon menu is displayed via the Discord overlay. If it does not appear:
- Open Discord Settings → "Game Overlay" → enable "Enable in-game overlay" and disable "Use legacy overlay".
- In the same tab, make sure the overlay is initialized for Valorant. If not, switch the game to Windowed or Borderless Windowed mode.
- Enable "Hardware Acceleration" in Discord settings (find it via the feature search).
- The menu is opened with the INSERT key. On compact keyboards without Insert: Win+R → osk → use the virtual Insert key.
Compatibility & system
Antivirus or Windows Defender is blocking the cheat , how to properly remove it
Disabling an antivirus is not enough , it must be fully uninstalled. Make sure to remove: Kaspersky, Avast, 360 Total Security, Faceit AC, GameGuard, AnticheatExpert.
- To fully disable Windows Defender, use the Sordum Defender Control utility: download the archive (password: sordum), run it, click Search, wait for it to finish, then send a screenshot of the result to support.
- After removing antivirus software, restart your PC before launching the loader.
Cheat fails to inject , logs show error related to Valorant AC or Riot anticheat
Valorant uses the kernel-level Vanguard anticheat. Before launching the cheat:
- Make sure all third-party anticheat software is removed (Faceit AC, GameGuard, etc.).
- Update the game through the official Riot launcher , an outdated game version can cause injection failures.
- Always launch the loader before starting the game.
General troubleshooting
Universal fixes that apply to most products.
Cheat won't launch , how do I check if my system is set up correctly?
Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results to support. This is the standard first diagnostic step , without this screenshot, support cannot accurately identify the cause of your issue.
System checker shows errors , what exactly needs to be enabled or disabled
For most cheats to work correctly, your system must meet these requirements:
- Windows Defender real-time protection , disabled
- Core Isolation / Memory Integrity (HVCI) , disabled
- User Account Control (UAC) , disabled
- TPM , disabled in BIOS
- Third-party antivirus (Kaspersky etc.) , fully uninstalled
Run the system checker tool, take a screenshot of the results, and send it to support , operators will identify which setting is blocking the launch.
Antivirus (Kaspersky, Defender) blocks or deletes cheat files
Fully uninstall any third-party antivirus using the manufacturer's own uninstaller , disabling it is not enough. After removal, clean registry remnants with CCleaner. Disable Windows Defender via Security settings: Real-time protection → Off.
If the file is flagged as a virus during download , try downloading from a different browser or via the store's Telegram bot.
Software launches but crashes or causes PC reboot with no error message
Check the following in order:
- Make sure any antivirus (including Kaspersky) is fully uninstalled, not just disabled.
- Install all current Visual C++ Redistributable runtimes: download the all-in-one pack from TechPowerUp and run the bat file as administrator.
- Repair Windows system files: open CMD as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth, then reboot.
- If nothing helps , reinstall Windows.
TPM is enabled , spoofer or cheat fails to inject, shows TPM error
Enter BIOS and disable TPM (on Gigabyte boards this is labeled as «Disabled» / «Forbidden»). Also make sure Secure Boot is off. Save settings (F10) and reboot.
If Windows asks you to create a new PIN or password after disabling TPM , skip it or remove the Windows login password: this is related to BitLocker, not the cheat.
Cheat menu won't open , pressing the hotkey does nothing
Try all standard menu hotkeys one by one: Insert, Home, F2, Right Shift, End. The exact key depends on the product and is listed in its instructions.
Also make sure the game is running in windowed or borderless window mode , the menu typically does not open in true fullscreen.
Core Isolation (HVCI / Memory Integrity) prevents the cheat from launching
Disable Core Isolation / Memory Integrity: Windows Security → Device Security → Core Isolation → Memory Integrity → Off. Reboot. If the toggle is greyed out, disable it via the registry or reinstall Windows.
Downloading file from the site , network error, speed drops to 0, download fails
This is typically caused by ISP-level blocks. Enable a VPN and retry the download. If the file is hosted on MEGA , install the MEGA browser extension: without it, large files will not download completely. Alternatively, download the loader via the store's Telegram bot.
Cheat worked yesterday, stopped working today , won't launch or inject
Most likely a game or anti-cheat update was released and the cheat developer has not yet published a patch. Check the latest product news in the support Telegram channel. If there is no update announcement , contact support: the operator will check the status with the developer. Subscription time is compensated in such cases.
I enter the key and get 'invalid code' or the key is not accepted
Make sure you copy the key in full , extra or missing characters (even leading/trailing spaces) will cause an error. Verify you are entering the key into the correct loader that it was purchased for. If the key is definitely correct, reboot your PC and try again , this sometimes resolves the issue.
After reinstalling Windows the loader won't launch , what to do
Make sure all required dependencies are installed: download and install Visual C++ Redistributable (all-in-one pack), .NET Runtime, and DirectX. Re-download the loader fresh , from the Telegram bot or MEGA. If it still does not launch, contact support: include your Windows version, CPU model, and a screenshot of the error.
Game won't start with virtualization enabled, but the cheat requires it
Some anti-cheats (e.g. Vanguard in Valorant) conflict with certain virtualization settings. If the game requires virtualization off while the cheat requires it on, try using a spoofer , it includes a bypass that resolves this conflict without changing BIOS settings.
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