Problems & fixes, PUBG Wallhack ESP + Prediction
Real problems with private cheats and the fixes that worked, collected from our support requests. Pick a game or product, or search.
Launch & crashes
PC restarts or BSOD REFERENCE_BY_POINTER when pressing Load
Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results. If active protection modules are found, click Disable and confirm that real-time protection is turned off.
If the issue persists, reinstall Windows. Use version 25H2 , version 26H1 causes conflicts with the loader. If a memory dump exists at C:\Windows\MEMORY.DMP, send it to support for developer analysis.
PUBG Wallhack ESP + PredictionCheat shows 'almost done' or 'done' then closes, ESP and radar not working
The cause is an active antivirus or Windows Defender. Download the Sordum utility (password: sordum), run it, click Search, and send a screenshot to support.
Also disable Core Isolation / Memory Integrity in Windows Security settings. If Kaspersky, Dr.Web, or Faceit Anti-Cheat are installed, fully remove them using their official removal tools.
PUBG Wallhack ESP + PredictionCheat stops working after each match, have to restart every time
This can be caused by background security software interfering between sessions. Run the Sordum utility (password: sordum), click Search, take a screenshot, and send it to support so the operator can identify the conflicting module.
Also try rebooting your PC before each game session.
PUBG Wallhack ESP + PredictionAntivirus blocking launch: Kaspersky, Dr.Web, Faceit Anti-Cheat
Before launching the cheat, fully remove all Kaspersky and Dr.Web products using their official removal utilities (KAVRemover, Dr.Web Remover). Also uninstall Faceit Anti-Cheat via Windows components.
After removal, run Sordum (password: sordum), click Search , the list should be empty. Only then attempt to load the cheat.
PUBG Wallhack ESP + PredictionFeatures & setup
Visible Check setting causes crashes or game freezes
The Visible Check feature in the current version may cause instability and crashes. Disable it in the cheat settings and check if the game runs stably. This issue has been reported to the developer.
PUBG Wallhack ESP + PredictionKeys & activation
Entering the key shows 'product is not available in your region'
This error means the product is not available in your region and cannot be activated. Please contact support chat to arrange a refund.
PUBG Wallhack ESP + PredictionCompatibility & system
Getting banned immediately on entering a match, multiple accounts banned already
If multiple accounts are banned immediately upon entering a match, this is a sign of a hardware ban. A basic spoofer will not resolve this situation.
It is recommended to reinstall Windows and use a stronger spoofer such as Shield. After reinstalling the OS, run the spoofer first, then create a new account before playing.
PUBG Wallhack ESP + PredictionDoes the cheat require a physical USB drive or can I use a virtual one
A USB drive is required to launch the cheat, but a virtual USB drive works exactly the same as a physical one and can be used without any issues. After loading the cheat, it is recommended to eject the drive.
PUBG Wallhack ESP + PredictionGeneral troubleshooting
Universal fixes that apply to most products.
Cheat won't launch , how do I check if my system is set up correctly?
Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results to support. This is the standard first diagnostic step , without this screenshot, support cannot accurately identify the cause of your issue.
System checker shows errors , what exactly needs to be enabled or disabled
For most cheats to work correctly, your system must meet these requirements:
- Windows Defender real-time protection , disabled
- Core Isolation / Memory Integrity (HVCI) , disabled
- User Account Control (UAC) , disabled
- TPM , disabled in BIOS
- Third-party antivirus (Kaspersky etc.) , fully uninstalled
Run the system checker tool, take a screenshot of the results, and send it to support , operators will identify which setting is blocking the launch.
Antivirus (Kaspersky, Defender) blocks or deletes cheat files
Fully uninstall any third-party antivirus using the manufacturer's own uninstaller , disabling it is not enough. After removal, clean registry remnants with CCleaner. Disable Windows Defender via Security settings: Real-time protection → Off.
If the file is flagged as a virus during download , try downloading from a different browser or via the store's Telegram bot.
Software launches but crashes or causes PC reboot with no error message
Check the following in order:
- Make sure any antivirus (including Kaspersky) is fully uninstalled, not just disabled.
- Install all current Visual C++ Redistributable runtimes: download the all-in-one pack from TechPowerUp and run the bat file as administrator.
- Repair Windows system files: open CMD as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth, then reboot.
- If nothing helps , reinstall Windows.
TPM is enabled , spoofer or cheat fails to inject, shows TPM error
Enter BIOS and disable TPM (on Gigabyte boards this is labeled as «Disabled» / «Forbidden»). Also make sure Secure Boot is off. Save settings (F10) and reboot.
If Windows asks you to create a new PIN or password after disabling TPM , skip it or remove the Windows login password: this is related to BitLocker, not the cheat.
Cheat menu won't open , pressing the hotkey does nothing
Try all standard menu hotkeys one by one: Insert, Home, F2, Right Shift, End. The exact key depends on the product and is listed in its instructions.
Also make sure the game is running in windowed or borderless window mode , the menu typically does not open in true fullscreen.
Core Isolation (HVCI / Memory Integrity) prevents the cheat from launching
Disable Core Isolation / Memory Integrity: Windows Security → Device Security → Core Isolation → Memory Integrity → Off. Reboot. If the toggle is greyed out, disable it via the registry or reinstall Windows.
Downloading file from the site , network error, speed drops to 0, download fails
This is typically caused by ISP-level blocks. Enable a VPN and retry the download. If the file is hosted on MEGA , install the MEGA browser extension: without it, large files will not download completely. Alternatively, download the loader via the store's Telegram bot.
Cheat worked yesterday, stopped working today , won't launch or inject
Most likely a game or anti-cheat update was released and the cheat developer has not yet published a patch. Check the latest product news in the support Telegram channel. If there is no update announcement , contact support: the operator will check the status with the developer. Subscription time is compensated in such cases.
I enter the key and get 'invalid code' or the key is not accepted
Make sure you copy the key in full , extra or missing characters (even leading/trailing spaces) will cause an error. Verify you are entering the key into the correct loader that it was purchased for. If the key is definitely correct, reboot your PC and try again , this sometimes resolves the issue.
After reinstalling Windows the loader won't launch , what to do
Make sure all required dependencies are installed: download and install Visual C++ Redistributable (all-in-one pack), .NET Runtime, and DirectX. Re-download the loader fresh , from the Telegram bot or MEGA. If it still does not launch, contact support: include your Windows version, CPU model, and a screenshot of the error.
Game won't start with virtualization enabled, but the cheat requires it
Some anti-cheats (e.g. Vanguard in Valorant) conflict with certain virtualization settings. If the game requires virtualization off while the cheat requires it on, try using a spoofer , it includes a bypass that resolves this conflict without changing BIOS settings.
Didn't find your problem?
Contact support