Problems & fixes, Arcane FULL PUBG
Real problems with private cheats and the fixes that worked, collected from our support requests. Pick a game or product, or search.
Launch & crashes
PC restarts when launching the cheat loader / system shuts down in 1 minute
A forced reboot on launcher start is most often caused by a driver conflict or incorrect Windows security settings.
- Make sure the following are disabled: Windows Defender real-time protection, Core Isolation, User Account Control (UAC), and the Vulnerable Driver Blocklist.
- Download the Sordum utility (ask support for the password), run it, click Search, and send a screenshot of the results to support , this helps identify the conflicting component.
- After making changes, restart your PC and try again.
Arcane FULL won't launch / no visuals after removing Kaspersky
If the cheat loads but visual elements (ESP, markers) are not displayed, the most common cause is Kaspersky antivirus or its leftover components in the system.
- Fully uninstall Kaspersky (including auxiliary modules) and restart your PC.
- After restarting, launch the loader again. If the issue persists, contact support , the case will be escalated to the developer.
Arcane FULL frozen / shows 'product frozen' or stopped working after an update
The 'product frozen' message in the launcher means the cheat has gone into a scheduled or unscheduled update. This is temporary.
- Wait for the update to complete , the timeframe depends on the developer and is not known in advance.
- If features (aimbot, rapid fire) are not working after the update , perform a reinject in the launcher and try again.
- Try connecting a VPN before launching the loader: this sometimes helps with connection issues after updates. The VPN can be disabled as soon as the cheat has loaded.
System shows an error on startup , what to do
If a system error appears when launching the loader or the game, try restoring the integrity of Windows system files.
- Open Command Prompt as Administrator and run: sfc /scannow
- Wait for the scan to complete and restart your PC. Then try launching the cheat again.
Features & setup
Aimbot pulls the crosshair sideways and mouse becomes unresponsive
If pressing the aim key causes the crosshair to snap sideways and the mouse stops responding, the most likely cause is incorrect aimbot settings or a key binding conflict.
- Make sure the aimbot is actually enabled (checkbox checked in the menu) and not just that the activation key is bound , these are separate settings.
- Take screenshots of all cheat settings and send them to support for diagnosis by the developer.
Compatibility & system
Arcane FULL not working on laptop, CRD failed 887A0001 error
The error CRD failed at 199 with code 887A0001 means the cheat is incompatible with your laptop , this is a hardware limitation, not a bug. Arcane FULL (and other full cheats with aimbot and anti-recoil) do not run on most laptops.
- If you have an external wired monitor connected to your laptop, try switching the display output to it , the cheat may work in that case.
- If there is no external monitor, contact support to swap your key for Arcane Radar (browser-based radar, ban-safe, works on laptops).
General troubleshooting
Universal fixes that apply to most products.
Cheat won't launch , how do I check if my system is set up correctly?
Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results to support. This is the standard first diagnostic step , without this screenshot, support cannot accurately identify the cause of your issue.
System checker shows errors , what exactly needs to be enabled or disabled
For most cheats to work correctly, your system must meet these requirements:
- Windows Defender real-time protection , disabled
- Core Isolation / Memory Integrity (HVCI) , disabled
- User Account Control (UAC) , disabled
- TPM , disabled in BIOS
- Third-party antivirus (Kaspersky etc.) , fully uninstalled
Run the system checker tool, take a screenshot of the results, and send it to support , operators will identify which setting is blocking the launch.
Antivirus (Kaspersky, Defender) blocks or deletes cheat files
Fully uninstall any third-party antivirus using the manufacturer's own uninstaller , disabling it is not enough. After removal, clean registry remnants with CCleaner. Disable Windows Defender via Security settings: Real-time protection → Off.
If the file is flagged as a virus during download , try downloading from a different browser or via the store's Telegram bot.
Software launches but crashes or causes PC reboot with no error message
Check the following in order:
- Make sure any antivirus (including Kaspersky) is fully uninstalled, not just disabled.
- Install all current Visual C++ Redistributable runtimes: download the all-in-one pack from TechPowerUp and run the bat file as administrator.
- Repair Windows system files: open CMD as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth, then reboot.
- If nothing helps , reinstall Windows.
TPM is enabled , spoofer or cheat fails to inject, shows TPM error
Enter BIOS and disable TPM (on Gigabyte boards this is labeled as «Disabled» / «Forbidden»). Also make sure Secure Boot is off. Save settings (F10) and reboot.
If Windows asks you to create a new PIN or password after disabling TPM , skip it or remove the Windows login password: this is related to BitLocker, not the cheat.
Cheat menu won't open , pressing the hotkey does nothing
Try all standard menu hotkeys one by one: Insert, Home, F2, Right Shift, End. The exact key depends on the product and is listed in its instructions.
Also make sure the game is running in windowed or borderless window mode , the menu typically does not open in true fullscreen.
Core Isolation (HVCI / Memory Integrity) prevents the cheat from launching
Disable Core Isolation / Memory Integrity: Windows Security → Device Security → Core Isolation → Memory Integrity → Off. Reboot. If the toggle is greyed out, disable it via the registry or reinstall Windows.
Downloading file from the site , network error, speed drops to 0, download fails
This is typically caused by ISP-level blocks. Enable a VPN and retry the download. If the file is hosted on MEGA , install the MEGA browser extension: without it, large files will not download completely. Alternatively, download the loader via the store's Telegram bot.
Cheat worked yesterday, stopped working today , won't launch or inject
Most likely a game or anti-cheat update was released and the cheat developer has not yet published a patch. Check the latest product news in the support Telegram channel. If there is no update announcement , contact support: the operator will check the status with the developer. Subscription time is compensated in such cases.
I enter the key and get 'invalid code' or the key is not accepted
Make sure you copy the key in full , extra or missing characters (even leading/trailing spaces) will cause an error. Verify you are entering the key into the correct loader that it was purchased for. If the key is definitely correct, reboot your PC and try again , this sometimes resolves the issue.
After reinstalling Windows the loader won't launch , what to do
Make sure all required dependencies are installed: download and install Visual C++ Redistributable (all-in-one pack), .NET Runtime, and DirectX. Re-download the loader fresh , from the Telegram bot or MEGA. If it still does not launch, contact support: include your Windows version, CPU model, and a screenshot of the error.
Game won't start with virtualization enabled, but the cheat requires it
Some anti-cheats (e.g. Vanguard in Valorant) conflict with certain virtualization settings. If the game requires virtualization off while the cheat requires it on, try using a spoofer , it includes a bypass that resolves this conflict without changing BIOS settings.
Didn't find your problem?
Contact support